Showing posts with label response. Show all posts
Showing posts with label response. Show all posts

Wednesday, November 5, 2008

So Now What? What are you Going to Do?

I know that there will be political commentaries popping up all over the place this morning - I have already come across them. People who "lost" are stomping and still dragging down the policies that our new President-elect has said he will support. They are still railing that the country is headed for hell in a hand basket. And they are raging that we just put on our gasoline underpants.

Those who won are celebrating that it is a new beginning today. Life is going to dramatically change and things are going to get better. Then there are the people who are looking at our situation and are standing slack jawed at the history that has been made. Two women were in the political forefront. An African American man was finally voted President. A new day has downed on our great nation.

It really does not matter to me which column you are putting yourself in. I could not care less who you voted for. That part is done. I want to know what you are going to do next. Are you going to stand in the rain and rail at the storm that it ruined your picnic? Are you going to dance in the rain and say look the drought is over? Or are you going to come in out of the rain and say where can I help? Are you going to use sense or are you going to hope someone else does it for you?

The wrestling match is over. A winner has been declared. Are the fans just going to walk out of the stadium or are they going to stay and help clean up? A commentator said last night that now it is about expectations. We expect our new President to do wonderful things. To turn our economy around, to end war, to promote our image in the international arena.

I expect him to lead us in those directions (and I would have expected it of both candidates!) but I expect him to LEAD. Not to pull the wagon while we all sit on our behinds and cheer. As Americans went door to door and knocked and asked for votes I wondered how many would walk door to door and deliver canned goods to those who need groceries. As they made campaign donation after donation, I wondered who would give to the Salvation Army, Goodwill, soup kitchens. As they made phone call after phone call I wondered how many would go to the nursing homes and veteran's hospitals and St. Jude's and visit with those who need love and company so much.

Yes. There is a new and historic era coming in America. But what are you going to do about it?

Wednesday, October 29, 2008

Blow Smoke Somewhere Else, Weenies!

I got my "reply" from Target. Can we say "noncommital?" Well, I guess that just marks one more place off my list of places to visit this holiday season. These people sure are making shopping easy!

Dear Sarah,

I'm sorry your recent trip to our Roswell East SuperTarget store didn't meet your expectations.

We're always looking for ways to improve your shopping experience. Hearing about the size of aisles, is important to us. I've documented your thoughts and comments, which will be shared with our Store Operations team for further review. It's just one way we can keep working to provide you with the experience you've come to expect at Target.

If you ever have concerns during your visit, please visit Guest Service and ask to speak with the Guest Service Team Leader. They'll make every attempt to resolve the issue during your visit.

We appreciate your feedback because it helps make Target even better.

Sincerely,
Jason
Target Guest Relations

Wow, Jason! I can't wait to get back. So you're REALLY going to share it with Store Operations? Incredible! And those Guest Services people? They'll really rearrange the store for me WHILE I'm there? Holy Smokes!

Sorry, I just can't bring myself to believe that anything is really going to change. So I'll just give up on the multiples shopping carts, do all my shopping on Sunday's when Beloved has the day off and give up any family time I might have been able to squeeze out. Or better yet, I just won't give you my money. I'll give it to a small business owner who REALLY needs it this time.

Next week, my take on customer service or customer dis-service rather!